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frequently asked questions
I would like more information about the hotel...
The Piccola Maison is located on the second floor of a small and elegant, ninetieth-century building.
It is located on the corner of Via Veneto along a narrow street in the historical center.
The building has been completely renovated with fitting and fixtures that are characterized by simple and elegant style that delicately highlight the modern style and simplicity of the interior design.
What type of clientele comes to the hotel?
Our exclusive and refined atmosphere make this hotel a perfect choice for those who would like to stay in the most exclusive area of the capital and be just steps away from some of the most important monuments and sights that Rome has to offer.
The Piccola Maison offers great quality at an excellent price and is located in an area of some of the best hotels in the city.
What does this area of Rome have to offer in particular?
Via Veneto has been the most prestigious street in Rome since the 1960’s when it was featured as the heart of high society in the film “Dolce Vita.”
Even today there is still this atmosphere, with its bars, restaurants, shops and luxury hotels that offer a variety of services to tourists that come from all over the world (taxis, buses and metro, laundry services, currency exchange offices, cinemas, pubs, etc.).
Visit some of the most important historical monuments and museums that are just a short walk away (Trevi Fountain, Piazza di Spagna and Trinità dé Monti, Pantheon, Piazza Navona, Campo dé Fiori, Galleria Borghese, etc.).
What kind of accommodation do you offer?
We can offer our guests single, double and triple rooms, all with a private bathroom.
However, we recommend that you contact us so that we can find the best solution to meet your needs.
We also have other hotels available in the area if necessary.
What amenities do the rooms have?
The rooms, which have recently been renovated, have flat screen TVs, mini refrigerators, hair dryers and air conditioning.
The warm colors and wood floors accentuate the welcoming and warm atmosphere the hotel has to offer.
When is the reception open?
Even though we are a small hotel, our staff is available all day long.
When you arrive your keys will be given to you and you may come and go as you please at any time.
We are always available since we also have other hotels in the area and we will be happy to answer any questions you may have or assist you in any way (booking a taxi, museum tickets, guided tours, restaurant recommendations, shops, etc.).
What are the check-in and check-out times?
You can check-in from 9:00 a.m. to midnight.
You may check-in at times different from those mentioned above upon prior communication and agreement during the reservation process (by e-mail or phone).
The rooms are usually ready between 11:30 a.m. and 1:00 p.m.
If you arrive early you can leave your luggage at the reception.
Check-out time is at 10:00/11:00 a.m.
You can leave your luggage at the reception until the early afternoon.
Does the hotel have an elevator?
Since we are a small and typical hotel in the historical center we do not have an elevator.
However, we are on the second floor and have a goods elevator available if you have any heavy luggage.
Where can we park if we come by car?
There are restrictions on entering the historical center of Rome by car (ZTL: zona a traffico limitato – limited traffic zone).
It is prohibited to drive in the limited traffic zone from Monday to Friday from 6:30 a.m. to 6:00 p.m. and on Saturday from 2:00 p.m. to 6:00 p.m.
Once you have entered the center you can pay to park where you see the blue lines that identify parking spots.
We highly recommend that you park at one of the various private parking lots outside of the limited traffic zone, as it is more convenient and easier to go around the city with public transport or walking.
If you choose to park outside of the limited traffic zone, the Parcheggio Ludovisi is particularly handy.
It is located on Via Ludovisi, 60 (Via Veneto) and is open everyday from 5:30 a.m. to 1:30 a.m.
The daily fee is about 18 Euros.
What methods of payment does the hotel accept?
You can pay in cash, with a debit card or credit card Visa, MasterCard, JCB, American Express and Diner’s.
Is my credit card charged when I make the reservation?
No, your credit card is only used as a guarantee.
You pay directly at the hotel (usually upon arrival).
What are the cancellation fees?
You can cancel without penalty charges within 5 days of your scheduled arrival.
If you cancel in less than 5 days or if you do not show up we will charge the total amount to your credit card provided when making the reservation.
Is your website secure?
Yes, the exchange of information is protected by SSL 128 bit encryption which is the standard encryption used on the internet for a safe exchange of data (it is the same security protocol used by banks, institutions, and online shopping, websites, etc.).
Our website is certified by the international authority Geo Trust that not only certifies the protection of data but also guarantees the legitimacy of the website address and the domain name.
How is my personal data handled that I provide when making the reservation ?
All the information we receive is handled in compliance with the privacy law and by authorized personnel.
Your information (including details from the credit card used to make the reservation) are not stored and your e-mail address is not given to third parties.
Via dei Cappuccini 30, 00187 Rome Italy - Tel/Fax: 0039 0642016331 - Email:  e
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